How can we help?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Do you offer any free content?

Absolutely! We have a whole vault of free content available on our website, platform, Youtube channel, and Discord. You'll find everything from free track breakdowns, tutorials, tips, sample packs and Kontakt instruments.

Where can I get 1-on-1 feedback?

In our course groups and Discord you can get answers to most of your questions. Get in touch if you're interested in 1-on-1 classes and mentorship programs.

How can I get in touch with the course author?

Our course authors are happy to answer your questions. However, due to their limited availability, they may or may not be able to respond to every request or reply depending on other projects occupying their time at a given time.

If you have any questions in your courses, we have course groups on our platform, and a Discord channel that you can join.

What is your refund policy?

We offer a 21-day satisfaction guaranteed full refund policy for pre-recorded courses. We want you to be 100% satisfied with your course. If you aren’t satisfied, simply contact us on this page and we will process a refund for you.

Please note that this refund policy does not apply to live events or mentorships.

What forms of payment do you accept?

We accept both bank cards, PayPal, Venmo and many more. Go to the checkout and see what's available for you! We also offer split payment plans.

I was previously enrolled in a payment plan for a course. Because of a billing issue, my enrollment has been cancelled and I have been dropped from the course. What are my options now?

If you were previously enrolled under a payment plan towards the purchase of an individual course and have been dropped, we will generate a coupon for you equaling the amount of the payments already made, to be used towards the one-time purchase price of the course. We are not able to resume payment plans for any individual course sales.

Example: Alex was previously enrolled in a 4-month payment plan for Trailer Music Redefined, and has made 3 successful payments of $99 towards the purchase of the course. Unfortunately, there was an issue with his credit card, and was unable to finish the last payment of $99 for Trailer Music Redefined, and was dropped from the course as a result. Alex will then receive a coupon of $297 (3 * $99) to be used towards the purchase of the current price of the individual enrollment of Trailer Music Redefined.

What are the community guidelines for the Evenant Platform?

Be kind and courteous. We’re all in this together to create a welcoming environment. Let’s treat each other with respect. Healthy debates are natural, but kindness is required.

No hate speech or bullying. Bullying of any kind is absolutely not allowed. Degrading comments including, but not limited to, race, religion, culture, sexual orientation, gender, or identity are not tolerated and can result in the termination of your account at our discretion.

No promotions or spam. Give more than you take in this group. Self-promotion, spam and irrelevant links are not allowed. If you want to share your track, it is only allowed in challenges and proper weekly threads.

No sales or re-sales. Content creators may share helpful videos and resources, as long as they are free. Any kind of promotions that are paid is not allowed. The re-selling or transfer of licenses for sample libraries and software is also prohibited.

Respect everyone’s privacy. Please be mindful of the privacy of the people in this group. You may submit friend requests to other members of the community, but please respect their right to decline any requests for any reason.

What am I allowed to post and not post?

Self promotion is not allowed unless it is under a designated weekly thread moderated by our community moderators. This includes (but not limited to) the soliciting of listens in general or for track feedback, invitations for page likes, etc.

If you are a content creator and want to share helpful tips and guides, you are welcome to. However, the content shared must be made free. Promotions of any paid content is strictly prohibited

No spamming.

Can I split up my payments?

Absolutely! We offer split payment plans. When you're in the checkout, you'll see what's available for you there. You can always get in touch with our support to get further help with this.

Couldn't find an answer?

Whether you got questions about our courses, want to work with us, or wondering about anything else - please don't hesitate to drop us a quick message, and we'll get back to you as soon as we can! 

For commonly asked questions we strongly recommend checking out our FAQ if you haven't already.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Start your creative journey today.